IndiGo Crisis: Refunds Worth ₹610 Crore Issued, Over 1,000 Flights Cancelled Over Weekend | Latest Developments

Chaos at airports across India continued for the sixth straight day on Sunday as IndiGo cancelled around 650 flights, adding to the growing travel disruption faced by thousands of passengers. Major airports — including Delhi, Mumbai, Bengaluru, Hyderabad, and Kolkata — remained the worst hit, recording the highest number of cancellations.

With similar numbers reported on Saturday, weekend cancellations alone crossed 1,000, while the total number of disrupted flights since last Tuesday has exceeded 2,000.

The airline is battling a massive operational crisis triggered by its inadequate preparedness for new pilot rest regulations, even as it sought more time to respond to the aviation regulator’s show-cause notice.

IndiGo has, however, processed all pending passenger refunds — amounting to ₹610 crore — the civil aviation ministry confirmed.

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IndiGo Flight Crisis: Key Updates

650 Flights Cancelled on Sunday

IndiGo scrapped nearly 28% of its daily 2,300 flights on Sunday, with several more delayed or rescheduled.

Over 2,000 Flights Cancelled Since Tuesday

The disruptions have led to widespread chaos at airports nationwide, with passengers stranded for hours and many missing events, business commitments, and connecting flights.

Operations Expected to Normalise by December 10

The airline said it expects its network to stabilise by December 10, revising its earlier estimate of December 10–15.

₹610 Crore in Refunds Processed

According to the civil aviation ministry, IndiGo processed refunds worth ₹610 crore by Sunday, the government-set deadline. It has also delivered 3,000 pieces of misplaced baggage to affected passengers.

DGCA Gives IndiGo 24-Hour Extension

IndiGo sought extra time to reply to the DGCA’s show-cause notice issued to its CEO and accountable manager.
The regulator later granted a one-time, 24-hour extension, allowing the airline until 6 pm on December 8 to respond.

Regulator Flags Non-Compliance With New Pilot Rest Rules

In its notice, the DGCA cited IndiGo’s failure to make “adequate arrangements” to comply with the revised Flight Duty Time Limitations (FDTL) norms — which came into force on November 1 — as the primary cause of the nationwide disruption.