A new Amazon delivery driver has gone viral after quitting the job within a week, calling the experience “a joke” and highlighting serious issues with workload, training, and management. The anonymous worker shared their experience online, shedding light on the challenges faced by many entry-level employees working under Amazon’s Delivery Service Partner (DSP) program.
Overwhelming Workload from Day One
The driver, who had no prior delivery experience, was reportedly given just one day of shadow training before being placed on a solo delivery route. On the third day, they were assigned an intense workload: 220 stops and 250 packages in a high-temperature environment, along with an overflow of 35 additional packages. Despite expectations of easing new hires in with simpler “nursery routes,” no such consideration was given.
The driver described the physical toll as extreme, saying they would return home “so achy in my legs, I could barely walk.”
Lack of Support and Guidance
Dispatchers reportedly offered little help, frequently calling to question delays just minutes after they occurred. When the driver fell behind, the company pulled them off the route early, giving the impression they were being set up to fail. The worker noted, “I just felt like they were setting me up for failure.”
They also said they were promised guidance during initial days, but none was provided. The driver’s short experience was filled with confusion, exhaustion, and minimal support.
High Attrition is Reportedly Common
According to the same account, trainers admitted during orientation that most new hires do not last beyond a week — something that Amazon allegedly tolerates, given the constant flow of new applicants. This high-turnover environment is portrayed as routine rather than problematic, with the company treating employees as easily replaceable.
The driver concluded their account by saying, “Amazon is a joke to work for anyways.”
Resonance on Social Media
The experience resonated with many people online, including other current and former Amazon workers. Commenters echoed that such working conditions are far too common. Some shared that they too were overwhelmed with unrealistic delivery expectations, while others described toxic work environments and minimal training.
A common sentiment in discussions was that the DSP model prioritizes delivery volume over employee well-being. Several users recounted how more than half of their training batch would quit within the first week.
Broader Workplace Criticism
This case is not isolated. In recent months, criticism of Amazon’s work culture has grown — both at the warehouse and corporate levels. Reports have surfaced of performance pressure, unclear leadership, and inflexible return-to-office mandates.
Some corporate employees have even alleged being encouraged to quit to help meet internal attrition targets. While these claims pertain to different departments, they reflect a broader concern about how Amazon manages human resources across all tiers of its massive operation.
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